Before completing your order, double-check that your shipping address is correct. We are not responsible for lost or stolen items delivered to incorrect or outdated addresses. Orders shipped to the wrong address will not be replaced unless the error was on our end.
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Production Time
Because our products are custom-made and personalized, please allow at least 10 business days for production before your order is ready to ship. Production time may vary based on order volume.
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Shipping Time vs. Production Time
Please note: Shipping time begins after production is complete.
For example, if production takes 5 business days and you select 3-day shipping, your total turnaround time would be approximately 8 business days.
This is just an example. Actual production times may vary.
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Estimated Delivery Times
North America: Approximately 10 business days after your order has shipped
We aim to meet these timelines, but delivery times are estimates and not guaranteed. Actual delivery may depend on the shipping carrier’s current turnaround time.
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Customs & Import Taxes
Buyers are responsible for any customs duties or import taxes that may apply. We are not responsible for shipping delays caused by customs.
